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Zakiya2009
Good Citizen / Bon Citoyen

I tried calling and it said I need to buy minutes. I have an unlimited plan..? And no one can call me..? 

3 REPLIES 3

gelmer
Good Citizen / Bon Citoyen

Did you check to make sure you are properly signed up to the right plan on this website?

HALIMACS
Mayor / Maire

Did the reboot work,  @Zakiya2009 ?

 

If not, try resetting your network connections or remove the SIM card and reinsert it.

 

I presume you are physically in Canada and not outside of Canada, in which case it wouldn't work without a roaming add-on (in the USA only). 

BKNS27
Mayor / Maire

@Zakiya2009 

Reboot your phone by powering off then back on.

If that didn’t work, contact a CS_Agent by private messaging on the envelope icon above. SIMon Chatbot seems to have problems last couple of days.

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