@amanda86 wrote:
Someone is using my number calling to other number (same number all the time) using my phone minutes. I do not have this number on my phone but shows on my profile history for usage. I have never made any calls to this number but shows on my history online profile.
@amanda86
1. Can you check to see under "Usage History" in "My Account", the "Call Type" is "Outgoing", the "Originating #" is your own phone number and the "Destination #" is really another phone number?
2. Did the same calls show up in your Call History on your physical cellphone?
If the answer to the first question is "yes" and the answer to the second question is "no" then you might have been SIM cloned, i.e. somebody has copied your SIM card and installed it in their phone and is using your account to make calls. Many has mentioned that it might be you checking your voicemail. Even if it's @amanda86 checking her voicemail, it should still show up as a call and that call should still show up on her Call History in her physical cellphone. And if it's her calling herself to check the voicemail using another phone, then the call would show up on her "Usage History" with the phone number that she used to check her voicemail as the "Originating #" and her own cellphone number with Public Mobile showing up under "Destination #" and not the other way around.
I would strongly suggest @amanda86 to verify further.
