Phone transfer did not work

[LindaCarson]

I installed my SIM card, transerred my old phone number from Koodo, It is now cancelled, but it is not working on my Public phone, or registered there. What happened?

[computergeek541]

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@Arily4 wrote:

I just had to restart my phone. Ive also read that it sometimes takes 2 days for your number to be transferred.

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For amounnts of time such as 2 days, that is usually only to transfer landline and VoIP numbers.

[Arily4]

I just had to restart my phone. Ive also read that it sometimes takes 2 days for your number to be transferred.

[Luddite]

More info please:

a) did you cancel the Koodo account/number? 

b) what message do you see after rebooting your phone with the PM SIM installed?

c) have you tried the Koodo SIM?

d) Koodo postpaid or prepaid account?