Phone switch no Data

[NicoleStates]

I recently switched from a Samsung Alpha to a Umidigi a13 pro. Popped my sim in, texting and calling works, but my data wont work i can only use Wifi. Any help would be appreciated. Mobile data is on. 

[humster]

After I setup the APN for Public Mobile I went and deleted the Telus APN and now my phone works just fine, the Telus one was setup when I started using my Umidigi A13 pro and seemed to be the cause of the problem

[softech]

@humster   It is an APN problem and Umidigi always have problem with APN here

Please go to the APN screen, update the APN entries as follow:

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms

         or    default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled

                or  Turn APN on/off APN turned on

Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[humster]

I am also having problems, I switched from Umidigi A11 pro to A13 Pro and texting and calling works, Wifi only unable to use data for Mobile Plan

[will13am · Accepted solution]

@NicoleStates , a likely problem is with APN settings.  Please confirm and correct the APN accordingly.  See link below for APN settings.  

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone