Phone out calls

[Ernie13]

I’m not able to dial out on my phone

[hTideGnow]

hi @Ernie13 

what phone you have? which province you are at?

can you receive phone calls?

data works?

use the IMEI checker to confirm if your phone can use VoLTE here
https://www.publicmobile.ca/en/get-help/articles/volte