Hello, Often when someone calls my number they get a busy signal or a message saying "this number is not connected" why would this be?
This is an account issue and there are no settings or anything that you could do to make your number go out of service (other than discontinuing the service). Please open a ticket using the chatbot. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If the chatbot gives an error message when trying to open a ticket, send a pirvate message to CS_Agent:
