Phone disconnected

[Mikemc123]

Hi, my phone was disconnected as my credit card expired and I am trying to get into “my account “ to update my card info.  It won’t let me get out of “finishing activation” which then would require a new cell number. I’ve tried clearing cache etc and have used a different browser to no avail. Thanks in advance for your help 

[Mikemc123]

Thank you!

[TheSterlinger]

@Mikemc123  sounds like your account was never connected to Eversafe.  You can get a csa to update this for you. Click the link below to send them a message.  Once it's attached,  you should be good to proceed with changing cc info.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437