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Phone app down

Lily8479
Great Neighbour / Super Voisin

When will the app store public mobile app be back up? I recently signed up with an e-sim and can't activate my phone number. 

3 REPLIES 3

Lily8479
Great Neighbour / Super Voisin

It says: "App maintenance, Hang tight! Our app is just catching it's breath. We'll be up and running again shortly." for 3 days already...

slusagm
Mayor / Maire

@Lily8479 

app works for me

try uninstall and reinstall

also you don't really need app after you activate, you can login My Account on the browser.  Check if you can login there

Handy1
Mayor / Maire

@Lily8479  It’s up and working for me , check your phone setting maybe the eSIM already installed and you need to enable it if iPhone “turn on this line “ is on and remove old sim and reboot the phone or reset network settings if still no luck 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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