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Phone Compatibility

beedle
Good Citizen / Bon Citoyen

Will any phone that worked with Telus or Koodo also work with Public Mobile without having to unlock?

1 ACCEPTED SOLUTION

Accepted Solutions

Jb456
Mayor / Maire

It should. 

 

What phone do you have?

 

Edit - I say it should because maybe the location you live in used Volte for calls and public mobile uses 3g for calls. So reception/quality might be lower.

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6 REPLIES 6

geopublic
Mayor / Maire

@beedle  Yes.

Jb456
Mayor / Maire

It should. 

 

What phone do you have?

 

Edit - I say it should because maybe the location you live in used Volte for calls and public mobile uses 3g for calls. So reception/quality might be lower.

beedle
Good Citizen / Bon Citoyen

I have family with Telus and with Koodo who have old phones they're not using anymore. So just was curious if any of them would work - iPhone 6SE, Moto G to name a couple. But sounds like all will as long as they were Telus or Koodo.


@beedle wrote:

Will any phone that worked with Telus or Koodo also work with Public Mobile without having to unlock?


Technically, the answer is no because of an old network and devices that Telus and Koodo used to use, but I'm sure that's not what you're asking. 

 

Also, while the answer is generally "yes" for almost all of the HSPA compatible devices that were sold as Telus and Koodo devices, once again, the answer is unfortunately no if you want an absolute guarantee. I have come across Koodo devices that required an unlock code when inserting a Telus Mobility SIM card. You'll probably never encounter such a device though.

@beedle both models you listed work on PM. Although likely not required to be unlocked it is always recommended to get them unlocked incase you want to use the phone with another carrier in the future that is non Telus. It's quick, easy and free to get them unlocked. Just call the provider it came from.

 

 

 

 

Korth
Mayor / Maire

Assuming the device is Telus-locked or Koodo-locked and that it won't work with Public ... Telus or Koodo must provide free unlock when requested.

 

Unless the phone hasn't been fully paid off or it's been permanently blacklisted or it's been temporarily blacklisted (reported as lost/stolen/etc). The carrier can then legally refuse to unlock.

 

Unlocks can also be purchased on ebay, usually very cheaply. Little to lose except the money you spend on them, they'll work or they won't work. Some devices do impose a limit on the number of unlock attempts before they perma-lock or even brick themselves.

 

If you don't know for sure then just try using the phone with an active PM SIM card. If it works with PM then it works with PM regardless whether or not it's locked.