Payment

[Sugapoon]

Public mobile have taken $101 from my account and still tell me I need to pay $90 for my services this have me really lost 

[Quigley]

@Sugapoon 

Public Mobile is definitely not for everyone and can be frustrating at times.

Inquiries having to do with your billing should be directed to a Customer Support Agent directly.

Use the Chatbot Simon to get a service ticket started first. Then explain your problem.

You'll find the link for the Chat Bot Simon at the bottom of this page.

[hycm53 · Accepted solution]

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@Sugapoon wrote:

How do I do that 

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 Chat with Simon for overcharged,  if Simon can’t help, he would let you open a ticket.

https://www.publicmobile.ca/en/on/get-help

[Sugapoon]

How do I contact them 

[Sugapoon]

How do I do that 

[Metal1967]

@Sugapoon  You’ll need to message aCS agent.. nothing the community can do to help with billing..