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Payment

Greatbanan
Great Neighbour / Super Voisin

I added a $43 voucher and only $3 of it went onto my account why? 

2 REPLIES 2

Lieux
Oracle
Oracle

@Greatbanan wrote:

I added a $43 voucher and only $3 of it went onto my account why? 


Probably because the 40$ went to pay your plan??? Can you go in your self-serve account and in tab PAYMENT and HISTORY PAYMENT? What can you see? Is your account shows ACTIVE in the first page?

sweetlion
Great Neighbour / Super Voisin

hi

wehen you added the voucher at that time your plan was working.second when you added r u added towards monthly bill or addons

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