09-20-2025 03:56 PM
I need help with payment. My credit card was temporarily blocked for security reasons. I have 2 public mobile phone numbers I pay for but it looks like there only one registered on my account.
09-20-2025 03:57 PM
For the second account, you need to ask PM to sort out the login
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote
For payment, you can update the credit card if you can login
If you cannot login or don't have another CC, buy a voucher from Shoppers Drug Mart and load it using *611