11-17-2019 12:34 PM - edited 01-05-2022 09:45 AM
Hey everyone. My three months expired is there anyway to rebook up with my same number?
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11-17-2019 01:30 PM
Geopublic has it right, absolutely.
11-17-2019 12:59 PM
Are you sure it more than 90 days
Try logging in maybe you have couple of days still left
Was your number originally with public? Call it and see if it was reassigned. If not maybe moderators could help you catch it again. You can reach them here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
If it was not originally public number you could go back to original provider and catch the number there, then port in here
11-17-2019 12:50 PM
@Elizabeth2019 If you can access your selfserve account then yes, just add funds to your account and reactivate your plan. If no, then your need to signup as a new customer with a new sim and a new email or email alias.
11-17-2019 12:39 PM
@Elizabeth2019 wrote:Hey everyone. My three months expired is there anyway to rebook up with my same number?
So you mean your plan had been expired for over 90 days? If so then your account has been closed and getting the phone n number back isn't as easy, not impossible but very difficulty and may not be available
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-17-2019 12:37 PM - edited 11-17-2019 12:37 PM
@Elizabeth2019 wrote:Hey everyone. My three months expired is there anyway to rebook up with my same number?
Yes log into your self serve and make a payment, or you can register a credit card for auto payment and it will renew automatically and also save you $2 per 30 days
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *