@BKNS27 wrote:
@Plss
You can only remove your CC from your account if you are planning to port out to another carrier or closing your current account.
If this is the case, dm a CS_Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
As with the earlier reply is this thread, please do not spread misinformation. I realize that anyone can make mistakes, but it's important not to guess if not knowing the answer. While customers do need a customer support agent to remove a payment card, any customer can remove the payment card for any desired reason. Also, the method you supplied for opening a ticket isn't correct either. The customer MUST use the previously mentioned chatbot whenever possible.
