Friday
I tried to change my subscription prior to renewal date. During the payment step, my credit card was deducted the amount but my payment failed to go through in the app. When I click on the button to ‘deduct from my available funds, it’s unsuccessful.
Solved! Go to Solution.
Friday
Best to contact a CS_Agent by clicking on the Chatbot and type in Submit a Ticket or
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Staff hours are 9:00am to 10:00pm EST.