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Payment failed

Rox_am
Great Neighbour / Super Voisin

I tried to change my subscription prior to renewal date. During the payment step, my credit card was deducted the amount but my payment failed to go through in the app. When I click on the button to ‘deduct from my available funds, it’s unsuccessful. 

1 REPLY 1

BKNS27
Mayor / Maire

@Rox_am 

Best to contact a CS_Agent by clicking on the Chatbot and type in Submit a Ticket or

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Staff hours are 9:00am to 10:00pm EST.

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