11-28-2020 11:39 AM - edited 01-05-2022 05:34 PM
I recently bought a payment voucher but have misplaced the paper with the pin number. I have the public mobile payment card and the receipt from the retail outlet where I purchased the card. Is it possible to get a pin number so I can use the card?
Thank you.
11-28-2020 11:55 AM
@marva wrote:I recently bought a payment voucher but have misplaced the paper with the pin number. I have the public mobile payment card and the receipt from the retail outlet where I purchased the card. Is it possible to get a pin number so I can use the card?
Thank you.
By "payment card" do you mean the hanging display card?
Might the receipt have the number? I seem to recall only getting one sheet having voucher and receipt together.
Might the store be able to re-print? It's no loss to them due to if the voucher has been redeemed then them re-printing it would be valueless. But if it hasn't been redeemed then you could use it. Then if you found your original then it would be valueless then.
11-28-2020 11:44 AM
@marva , sorry to say I think you are out of luck. It is impossible to associate a particular voucher to a purchase. You could initiate a ticket with the moderators just in case. Click on the chat symbol on the lower right corner to initiate the ticket.