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Paying my bill

moeses111
Great Neighbour / Super Voisin

I have auto pay for October 3rd but my phone plan ran out midnight on September 29th. I also have a $10 credit on my account. I want my payment date on the 1st of the month. So how do I fix it

5 REPLIES 5

moeses111
Great Neighbour / Super Voisin

I have enough on my account but I can't get it to except it. It maybe an autopay for October 3 Nd I tried to remove autopay 2 or 3 times without success. And I can't figure out your tags system

@moeses111 A blank message shouldn't be given the solution. I'm not sure if that was an accident or not, but please consider grant the solution to one the other members who answer your question.

moeses111
Great Neighbour / Super Voisin
 

JoyLuck
Mayor / Maire

@moeses111 wrote:

I have auto pay for October 3rd but my phone plan ran out midnight on September 29th. I also have a $10 credit on my account. I want my payment date on the 1st of the month. So how do I fix it


Plans are due every 30 days at PM not monthly.

Anonymous
Not applicable

@moeses111 wrote:

I have auto pay for October 3rd but my phone plan ran out midnight on September 29th. I also have a $10 credit on my account. I want my payment date on the 1st of the month. So how do I fix it


This place is not monthly. It's 30 days. Apparently you had an autopay failure. Happens. It needs to be fixed. But here you are.

Try making a manual payment to reactivate your account.

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