Pay my Subscription

[ravern]

Hi, I recently updated my credit card information, and my payment was declined yesterday. My subscription is $20 per month. Because when I click pay now, the amount shown is $40 instead of the 50% promotional price of $20. Can I continue with the same subscription? or do I need to start a new one?

[Daniela365]

I am having the same issue. 

[hairbag1 · Accepted solution]

@ravern 

you'll need Customer Support to fix things. Click the orange chat bubble on lower right side of page to start the process.