@Eniolagilbert so if you don't know your security questions, you will need to contact customer support to reset your password, to get access to your self serve.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here:
Private Message to Public Mobile Customer Support Agents (CSA)
