Password Reset

[miken001]

Hello community,

I'm trying to reset my account password but it's telling me that it cannot verify my email on the reset password page.

any suggestions?

thanks

[CS_Agent]

Hi Mike,

It's been a pleasure! I'm glad it worked.

Remember, we're here to help, so if you ever have any other question, don't hesitate to contact us back.

Lastly, I'd like to kindly ask you if you could fill out this short survey to evaluate the service that I provided to you: https://web.cicicresearch.com/wix/p1058825.aspx?agent=JoseH

Sincerely,
José

Public Mobile Moderator Team

[dabr]

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@miken001 wrote:

First one didn't seem to go through but I guess it did. the public mobile website seems quite slow sometimes

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Yes sometimes it is:)

[miken001]

First one didn't seem to go through but I guess it did. the public mobile website seems quite slow sometimes

[dabr]

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@miken001 wrote:

Hello community,

I'm trying to reset my account password but it's telling me that it cannot verify my email on the reset password page.

any suggestions?

thanks

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You already have posted your question and got some responses.  No need to post twice.