10-02-2018 09:10 PM - edited 01-05-2022 05:50 AM
When I created my account I paid for a 90 day unlimited talk and text with 3G data amounting to roughly $140. Then I decided for my next 90 days, that only 1.5G would work just as well and impulsively paid for my next 90 days soon after. Does that mean I paid for 180 days worth of coverage? Also, can I cancel the second payment if I realize I need more or might not want to do the next 90 days?
10-02-2018 09:16 PM
@sarahwalker113 as @austinhuang has noted, what you probably should have done was clicked the button to schedule the plan change for your next renewal date. Unfortunately you are now out whatever was left on your original 90 days.
10-02-2018 09:13 PM - edited 10-02-2018 09:22 PM
So you're changing plans. There're 2 buttons, summarized to: Immediately or Till next renewal date.
So you "impulsively paid for my next 90 days soon after" is one of these two choices above. I cannot interpret what button you clicked from the text.
Edit:
@srlawren thinks that you pressed the "immediately" (See below). As what I've said above, whatever you paid before that point is void. You get 90 days FROM the date you change the plan. You can try to Ask a moderator, but
So you'll need to admit that you made a bad move. Sorry.