PUK key

[bhough]

I had to purchase a new esim because my neighbor is stealing all my families information. I tried to use a new pin code to lock the sim for safety and now it's asking for a 8 digit PUK key, which I do not know how to find.

[slusagm]

Ask PM to provide sim unlock PUK

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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https://productioncommunity.publicmobile.ca/t5/notes/privatenote