cancel
Showing results for 
Search instead for 
Did you mean: 

PUK code needed ASAP

pri14
Good Citizen / Bon Citoyen
My phone got locked while I was playing around with it. Now it is asking for the PUK code, the contact us button is unresponsive I cannot click on it to message public mobile. Please help.
22 REPLIES 22

Mary_M
Retraité / Retired
Retraité / Retired

Hey @lionmich24,

 

Thank you for the update, we're glad to hear that you're now up and running with us 🙂

 

Cheers,

 

Mary

 

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

lionmich24
Good Citizen / Bon Citoyen

Hello All,

 

Thanks for trying to Help.

 

I was able to call PM directly at this number(1855-478-2542)and they were able to provide me the PUK code.

 

I am up and running. 

 

Thank you,

hopetindall
Model Citizen / Citoyen Modèle

@imm1304 wrote:

Hey @lionmich24,

 

The default PUK was verified to be 1234 earlier in this thread.  

If you have never changed it, then it must be 1234.


 

 

DO NOT use this as a PUK code.

PUK Code is 8 digits - it is not a standard value but different for each SIM.

The default PM PIN Code is 1234.

(If you enter the incorrect PUK code too many times - it will destroy your SIM)

imm1304
Retired Oracle / Oracle Retraité

In that case, just wait for a reply to your message. It will most likely be delayed 😞

lionmich24
Good Citizen / Bon Citoyen

When i tried th PUK code 

i m getting error 

PUK must be 8 digits.

 

But thanks for the reply.

imm1304
Retired Oracle / Oracle Retraité

Hey @lionmich24,

 

The default PUK was verified to be 1234 earlier in this thread.  

If you have never changed it, then it must be 1234.

lionmich24
Good Citizen / Bon Citoyen

So when this issue occurred, is there a way to contact PM as it is vey urgent ?

I see some users waited 4+days  to get a PUK code.

lionmich24
Good Citizen / Bon Citoyen

Thanks!

IWIK
Town Hero / Héro de la Ville

@lionmich24 highlight or click on Mary_M and hit send message

lionmich24
Good Citizen / Bon Citoyen

Hello all!

 

How i can send a private message.

 

I need a PUK code ASAP

hopetindall
Model Citizen / Citoyen Modèle

@IWIK wrote:

I think actually I need it because I was messing around trying to get fixed dialing working and disables PIN2 haha


 

I believe PUK2 recovers from disabled PIN2

KirkK
Great Citizen / Super Citoyen

Just a totally facetious comment here:

I guess the moral of the story is to not play around with your PUK. 😛

 

RMarshall
Great Neighbour / Super Voisin

@IWIK You're not kidding when you say eventually! It's been almost 4 days. This is nuts! 

IWIK
Town Hero / Héro de la Ville

@RMarshall someone will get back to you eventually.

RMarshall
Great Neighbour / Super Voisin

Hi - I sent an email a couple days ago with request #3611-8285 to have a PUK code sent to me and haven't received any response. 

 

Can you you please send me one @Mary_M

Thanks!

IWIK
Town Hero / Héro de la Ville
I did, thanks. We're in the process

imm1304
Retired Oracle / Oracle Retraité

@IWIK, I hope you sent in your request via private message as well.  🙂

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @pri14

 

It will be a pleasure for me to help get your SIM unlocked.

 

I have received your private message, and I will respond shortly.

 

Cheers!

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

IWIK
Town Hero / Héro de la Ville

I think actually I need it because I was messing around trying to get fixed dialing working and disables PIN2 haha

IWIK
Town Hero / Héro de la Ville

Is this the same code we need to enable fixed dialing numbers?

pri14
Good Citizen / Bon Citoyen

Will do, thanks!

imm1304
Retired Oracle / Oracle Retraité

Hey @pri14,

 

Send a private message to @Shazia_K or @Mary_M with your request.  Proide your PM phone number as well.  

Need Help? Let's chat.