PUK Number?

[DavidLee]

Hello All,

My very young brother in law received a new phone and is trying to activate a public mobile sim card. Now I believe everything has been registered and set up correctly however once they tried to start the phone and enter in the SIM network number, they were locked out after 3 tries. Now they are being asked for a PUK number and have no idea what it is or where to find it... can anyone help with this?

[esjliv · Accepted solution]

Hello @DavidLee ,

3 times, and you are out. 

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)