01-11-2022 06:54 PM
I need to get in contact with someone asap! I need to fix my phone...
Solved! Go to Solution.
01-11-2022 07:15 PM
Creating ticket via chatbot is giving errors right now so sending direct msg to CS_Agent is another way to get this PUK code error fixed.
01-11-2022 07:02 PM
@graffitiartistz : What exact thing is your phone telling you? There are different things called PUK.
01-11-2022 06:59 PM
Where to find your PUK (publicmobile.ca)
01-11-2022 06:57 PM
Contact customer service agents.
Open a ticket via:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time)
Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗"
or send a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.