PUK Code

[jaymecoops]

I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

[cappaj]

Just to expand a bit - my experience with my Samsung S7 - these are the messages/prompts I was shown and what they meant:

"SIM network PIN blocked. Enter SIM network PUK."
- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.

"SIM network unlock PIN"
- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.

[jaymecoops]

Thanks. I will try that.

[Anonymous]

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@jaymecoops wrote:

I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

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If it's a Samsung, you might be able to go directly to them and get an unlock code. They have an online chat that can handle it. It might be a lot faster than getting it from the mods here. But only if it's a Samsung.

Edit: See @ShawnC13...it happens 🙂

[ShawnC13]

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@jaymecoops wrote:

I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

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What is the make of your phone?  Some people have been having luck contacting the manufacturers directly.

[popping · Accepted solution]

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@jaymecoops wrote:

I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

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Only moderator can access your account.  Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437