PORTING PHONE NUMBER, CAN'T RECEIVE CALLS AND TEXTS , CAN SOMEONE HELP PLZ

[hubert1874]

Porting my phone two weeks ago, everthing is fine, except i could not reveive phone calls and texts.

I have sent email to PM a few days ago, but there still no reply. 

Also tried to send private to to Mary_M , but still no reply 

Bty,I have not received a message saying that the porting process has been done succeessfully. 

Tried to contact FIDO, but they said i need to contact the PM instead. 

Please HELP 

[deepee1544]

After 14 days I finally got proper help.  I actually got a phone call from a representative of public mobile.  After a couple of phone calls mine and my wifes account got completely up and running and our previous accounts with other carrier were cancelled.  I also got the rep to call my friend who had signed up the same day as me and get him and his wifes account working properly as well.  All I can say is get angry enough in your emails to support@publicmobile.ca and eventually you will hopefully get help.  They also credited us $18 each off our bills.

All the best with getting it fixed.

[hubert1874]

Can anyone MOP helped me out?

I've waited for near a month, paying two carrier in a same time. 

The issue still hasnt been fixed. 

Two weeks ago, One technicial support ( (#3957-899😎  has contacted me said it would be fixed in minutes, however nothing has been changed.

Cant wait any longer for this issues. Please HELP ! 

[deepee1544]

Not a problem.  I do like this community idea and saving money, but not sure if it's worth it for all the hassles so far.

[hubert1874]

Thanks for telling me buddy. 

looks like we all need to keep waiting at this moment. 

[deepee1544]

Same problem were all having.  My wife and I are going on 7 days with the same issues.  It's ridiculous that Public isn't set up properly to deal with this.  I sent one email Saturday night the 19th and I just got a reply at 4:30 today.  I've emailed two other times after Saturday and PM'd a mod but no resolution.