Hey man, I don't know where you're porting from but since you are asking the mods to port your number, I assume you're porting from Koodo/PM because I don't think you need mod assistance if it's from any other service provider.
If you are, you don't need to wait for the mods to port your number. Assuming you have your self-serve account set up, follow these steps:
1. Login to Self-Serve
2. Go to Plan and Add-Ons > Change Phone Number
3. Click "Transfer a wireless or wireline number from Public Mobile or another provider"
4. Enter your number and click "Check Eligibility"
5. Click the "I am authorized to transfer this phone number" before you do anything else.
6. Fill in the box to the best of your availability.
7. Click Submit and wait (don't press anything else until everything is clear).
This should port your number over without any mod assistance assuming it's from Koodo/PM. If it's not, try doing it anyways, it might work, you never know.
Hope your issue gets resolved, I know this stuff can be frustrating.
