@Shaymus
you can check it yourself:
- check if your Koodo sim is not connecting to Koodo network. if so, the port was completed
- login Kood and check if the Koodo account is closed. If so, the port was completed
- by having only PM sim active in your phone (remove Koodo sim and disable Koodo eSIM), call yourself from another phone and see if PM sim is receiving the calls. If so, the port was completed
There is a also number to call to talk to live support, they can update you the account status I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them.
But if you are unable to reach a live support with the phone number I sent you, please open ticket using Public Mobile Expert Messaging , Select Start a Chat to begin (You will need to use your current Community account to login to submit the ticket):
https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/sms alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre
