PAYMENT

[KAWLAY]

Hello,

My service is on hold for no reason. I tried to pay by the credit card but the payment is not accepted.

My credit card is active and I can make payment by credit card. Your system is not accepting my credit or even debit card payment could you please call and let me know what is the problem or else I may have to change my service provider.

Thank you.

[Handy1]

@KAWLAY  You may need to wait 24 hours before attempting to update again and try incognito /private mode of another device . If you in a hurry you can buy payment vouchers form 7-11 shell gas shoppers or for a fee recharge.com and load the funds *611 to resume services right away . But if today is your renewal day and services are working and you have this on hold error you can safely ignore it . But is still no luck 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437