Overcharged

[Owen13]

Hello, I was overcharged on my visa four different times for different amounts. I can't 

[esjliv]

@Owen13  Credit cards companies can show both Pending and Authorized/Approved charges. Sometimes there are multiple Pending charges showing during activations or renewals, but when the payment gets authorized, the incorrect amounts will fall away, then the real one will stay.

If these end up being Authorized/Approved charges and the extra funds are not showing in your Available funds area, then contact Public Mobile Customer Support Representatives (CSA).

[BKNS27]

@Owen13 

Did you purchase some Add-on?

Just login to your account and see what the charges are for. You can contact a CS_Agent if they are any dispute of charges.

[dust2dust]

Are you paying for kids phones? What are the amounts before tax?

[TheSterlinger]

You can speak to a Public Mobile CS agent here.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437