11-26-2022 09:08 PM - last edited on 11-26-2022 09:16 PM by computergeek541
Hello, yeah I changed my plan about 3 months ago, however it still charges me the old plan price in addition of the new one. I never gotten my refund, not back on my credit card nor in my account. Please fix this issue and refund me the money back into my credit card.
11-26-2022 09:10 PM
If you really are being charged twice, contact support staff.
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.