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Over charged

lada
Great Neighbour / Super Voisin

For July Month My credit card got charged twice $ 28.75. On my account shows only one invoice.

2 REPLIES 2

BKNS27
Mayor / Maire

@lada 

If you were overcharged, the extra payment will remain as Available funds (credit) in your account to pay for your next month bill.

The first charge will be for the month of July and the second charge will remain as credit.

slusagm
Deputy Mayor / Adjoint au Maire

it shouldn't be. Ask PM to check and refund if it is really overcharged. Just  open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen       

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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