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Outgoing call not working

AshBrar
Great Neighbour / Super Voisin

My outgoing call is not working, any suggestion?

4 REPLIES 4

BKNS27
Mayor / Maire

@AshBrar 

Can you give us more information so we can help further?

Did you just ported your old number over to PM?

What plan are you currently on?

Timer
Mayor / Maire

@AshBrar 

rebooting your phone

esjliv
Mayor / Maire

@AshBrar  - If you are not on an unlimited calling plan, are you a new customer or have you had working services before this?

 

Try restarting your phone or perform a reset of the device' network settings.

 

Also, can you try your sim card into another phone to see if outgoing works?

 

Perform a Reset of your device's Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Iphone:

To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.

Your iPhone will reset network settings and restart itself.

android:

Find and tap Settings > System > Advanced > Reset options > Reset network settings.

 

will13am
Oracle
Oracle

@AshBrar , by chance are you on the $15 plan with limited minutes and have run out of usage during the current plan cycle?

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