Ongoing Issues with Oh No! It looks like something went wrong. Don't Worry.

[jpharand]

Cant access account since Aug 9

Various back and forth in community and via email assistance requests

Incident 12522412

Now cant even get into account and request to reset password no longer recognizes my account id

I am now resolving to post anywhere and everywhere in order to get help???

HELP

[Mary_M]

Hey @jpharand

If I believe correctly, a ticket was submitted for this.

At the moment, turnaround time for tickets is slightly longer. I can submit another one - perhaps it will speed up the process. Do you mind sending me your phone number by private message ?

Thank you,

Mary

[srlawren]

Hi @jpharand.  Unfortunately, you're going to need assistnace from one of the community moderators.

@Mary_M, can you please assist @jpharand with access to his or her self-serve account?  Thank you!