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Number transfer unauthorized

Mkb1
Great Neighbour / Super Voisin

Hi... I transferred my son's mobile number to Public mobile yesterday. However now my number appears to have changed instead. Please respond asap

2 REPLIES 2

BKNS27
Mayor / Maire

@Mkb1 

Contact a CS_Agent to help you change the ported number.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

If your son’s plan was a prepaid Koodo plan. A temporary number will be assigned and once the porting is completed by an agent. The ported number will be adjusted.

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