Number porting

[kudebbie]

I ported my number (from iTalk BB) when activating my SIM. When someone calls my ported number, my iTalk BB house phone still rings and my cellphone does not. However, when I use my cellphone to dial out, it shows as my ported number. How do I get my cellphone with the SIM card to ring instead of my house phone? 

[chukdefatey]

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@kudebbie wrote:

I ported my number (from iTalk BB) when activating my SIM. When someone calls my ported number, my iTalk BB house phone still rings and my cellphone does not. However, when I use my cellphone to dial out, it shows as my ported number. How do I get my cellphone with the SIM card to ring instead of my house phone?

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 There is no instant magic specially for VoIP ports. What you describe is a normal procedure until the port is fully completed. Once it's completeled you will likely receive a text on your Public Mobile Phone and your VoIP line will stop working. To make run things smoothly at that time shut the phone off for a minute or two and then power it back on.

[cavemantoronto]

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@kudebbie wrote:

I ported my number (from iTalk BB) when activating my SIM. When someone calls my ported number, my iTalk BB house phone still rings and my cellphone does not. However, when I use my cellphone to dial out, it shows as my ported number. How do I get my cellphone with the SIM card to ring instead of my house phone? 

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You can't make cell ring until porting is complete. Continue using home phone until then.

[ChuckYeah]

In other cases, contacting a moderator and the porting company has improved porting times.

Not saying it will work for you, but it couldn't hurt. 

[kudebbie]

Thanks so much for taking the time to reply! 

[GR · Accepted solution]

@kudebbie how long ago Did you port?  VoIP ports can take up to 7 days!  What you describe is normal, when the port is complete it will all work off your cell phone