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Number from Telus cannot be ported

KeltieM
Great Neighbour / Super Voisin

When trying to port Telus number it says invalid.

2 REPLIES 2

slusagm
Mayor / Maire

Any Telus number can for certainly come to PM (and Koodo)  because Telus owns PM and it is the same system.  Only explanation to this problem is that you already requested porting.

Maybe you can double check with PM:
 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

hTideGnow
Mayor / Maire

HI @KeltieM 

number from Telus can be ported into PM for sure

you can choose a new number as a temporary number first.  After it is all setup, you can then open ticket with PM support and ask the agent to help to move the Telus number over

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