hi @waseikai
you have no mobile service, so, it might be the sim setup problem instead of transfer
Make sure you removed old carrier sim card and disable old carrier esim. And make sure PM sim is enabled, set as Primary. Next, Reboot phone and click Reset Network settings. Check if phone connects to PM network at all.
if not, ask PM agent to help and refresh the account. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
