Number Porting Problem

[le2key]

Hi everyone, @Moderator_Team

I transfered my number to Public Mobile from Freedom Mobile last night and everything seems to be working well, but for some reason certain landlines can't call through to my phone. Specifically, my home Voip phone. I keep getting a busy/line-in use dial tone. Some landlines, such as my dental office has gotten through, however. I believe there may have been and error with the porting.

My problem seems to be similar to this: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Busy-signal-when-using-landline-to-ca...

Any help would be appreciated.

Thank You.

[Cath]

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@joannecott wrote:

Help port my landline phone number to my cell phone or I am cancelling my Public Mobile Account

1)  Please start your own thread.  This thread is for le2key's problem.

2)  Threats are useless.  They won't get you better or faster service.

3)  In your own thread, describe in detail the difficulty you are having and people will be only too happy to help.

Good luck.

[joannecott]

Help port my landline phone number to my cell phone or I am cancelling my Public Mobile Account

[CS_Agent]

@le2key, I'm sorry to read about your service issue. Please get back to me with the requested information in the private message I just sent you.

Thank you for your patience!

Aïssata