Any suggestions as to what I can do.
i get the emails but not the texts.
i can place outgoing calls and can send text messages and receive them but I can’t receive phone calls because I haven’t confirmed my number … because I haven’t received Public mobiles text
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@Dedic8dDave Best to use old providers account number and ignore the IMEI , please call the number I sent you and give them the account number for lucky only not the IMEI and they can re trigger the port request for you
add sent to you inbox @Dedic8dDave or use this link to it
Porting is completed when you receive a Port Authorization Text from the PRIOR provider, not here from Public Mobile.
Here's the details about porting - have a read:
@Dedic8dDave .sounds like you tried porting a number in to public mobile , did you leave old providers SIM card in the phone to reply YES to the confirmation text to port ? Or miss the text completely ? If so no worries there’s a number for live support that can the trigger the port request for you . Will send it private message as we not allowed o post it here and get it fixed then you will get code sent to the right number