Not receiving texts

[wanderer11]

This may be a Mod question but anyone have issues with not receiving incoming texts? Has been happening to me sporadically the past few days where I am not receiving texts when people send them. Outgoing texts from my phone seem to be going through okay.

[alannasonfire]

Have you dropped your phone lately... my antenna on one of my old phones was broken and I thought it was a bad connection with public mobile.... Turned out I needed a new phone. May not be the problem though. Check with a mod.

[sunflowershine]

@wanderer11 It is abnormal. Could you try restart your phone. If the problem continues, contact the moderator directly.

[wanderer11]

I am using an Android ( A20S) have not modified my plan or signed up to US roaming. They are regular texts, not multimedia type texts.

[ShawnC13]

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@wanderer11 wrote:

This may be a Mod question but anyone have issues with not receiving incoming texts? Has been happening to me sporadically the past few days where I am not receiving texts when people send them. Outgoing texts from my phone seem to be going through okay.

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Have you recently had the US roaming add-on on your account?  It is a known bug for these symptoms when the plan expires.  If not have you restarted your phone?  What type of phone are you using?

[popping]

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@wanderer11 wrote:

This may be a Mod question but anyone have issues with not receiving incoming texts? Has been happening to me sporadically the past few days where I am not receiving texts when people send them. Outgoing texts from my phone seem to be going through okay.

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If you are using iPhone, you need to configure iMessage to send and receive text using the regular text channel in order for the non-iPhone user to receive/send to text message.