Not receiving incoming texts/calls

[Truong8055]

Hi, I have been having problems with incoming calls/texts. Whenever anyone calls me, it goes straight to voicemail for that person. But If I can call the person and it works.

[Dunkman · Accepted solution]

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@Truong8055 wrote:

Hello, 

Yes I am a new customer that has ported my number over and my data does work. 

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@Truong8055 

then your port is stuck.  You will be able to send texts, call out, but unable to receive texts or calls.

I will private message your the Telus porting team number.  Check your private message inbox. 

[Truong8055]

Hello, 

Yes I am a new customer that has ported my number over and my data does work. 

[Dunkman]

@Truong8055 

Are you a new customer?  Just ported your number over? It might be an incomplete port.

What about data?