Not able to make call even after adding US add on

[jyoti2980]

Hi, 

I have added roaming US add on but not able to make calls as I am getting the message that I have no such add ons. 

Looks like a technical issue. I have restarted my phone and able to use data roaming add on. 

Please help

[Lieux]

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@jyoti2980 wrote:

Thanks . Just realized that I bought local US calling add on and not roaming. 😞

Thanks

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You can ask the moderator to help you with that..here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and buy a good one ROAMING add-on.

[jyoti2980]

Thanks . Just realized that I bought local US calling add on and not roaming. 😞

Thanks

[Lieux]

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@jyoti2980 wrote:

Hi, 

I have added roaming US add on but not able to make calls as I am getting the message that I have no such add ons. 

Looks like a technical issue. I have restarted my phone and able to use data roaming add on. 

Please help

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Did you buy a ROAMING add-on? Can you see the add-on in your first page on your self-serve account?