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No service

Ruthh
Great Neighbour / Super Voisin

I just joined and transferred my number, the number ported through but my phone continues to say "no service public mobile."...not sure what to do..

5 REPLIES 5

Ruthh
Great Neighbour / Super Voisin

I was able to resolve it, thanks. 

 

Had to turn off my old service on the other sim

Ruthh
Great Neighbour / Super Voisin

OK, thanks for your reply, I'll give it some time.

BKNS27
Mayor / Maire

@Ruthh 

I am in North Burnaby/northside Vancouver and getting the same message.

There seems to be a maintenance on the Telus towers.

Not much we can do until repairs are completed. If you are getting the message that means that porting was completed.

Ruthh
Great Neighbour / Super Voisin

I did reboot. Under my esims, shows the same number foe esim 1 and 2...but the first one is still showing my old provider. It's been a few hours since I ported it

HALIMACS
Mayor / Maire

@Ruthh 

Does your OLD service still work?

Try rebooting device, then resetting network connections and toggling airplane mode on/off.

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