No service

[ashleyduff]

I put a voucher in and it didnt reload my account to activate it again

[Remember]

@computergeek541 

yeah i get the voucher tax already been paid when buy it, thanks.

[esjliv]

@ashleyduff - are you seeing Suspended in My Account? Log out of My Account completely, then log back in. Does your account still show Suspended?

Is there any owing amount? When is your regularly scheduled renewal date?

If you add the voucher via 611, try restarting your phone, then call 611. Is the status Active or Suspended?

[computergeek541]

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@Remember wrote:

@ashleyduff 

call *611 and see the balance is it enough for your plan price plus tax.

Login to your account and make payment manually

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There'a isn't any reason to consider taxes when checking the balance by calling 611.  As the balanace is already in the Public Mobile account, taxes have already been paid.

[Remember]

@ashleyduff 

call *611 and see the balance is it enough for your plan price plus tax.

Login to your account and make payment manually

[dust2dust]

Did it seem to go in properly? Was it enough to pay your plan?