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No response from CS_Agent - phone down - CC's not processing

Ianbegg
Great Neighbour / Super Voisin

Does anyone know how to get ahold of someone from Public Mobile?  My phone isn't working and had been paused and good credit cards are just coming up with CC Not Processed for some reason.  This has happened before and it took a rep to process the card and it's been many hours and I can't get ahold of anyone thru the support ticket system.  Can anyone help me?  Thanks.

1 REPLY 1

BKNS27
Mayor / Maire

@Ianbegg 

Call 1-855-4PUBLIC from another phone ir dial 611 on your phone and make a manual payment with vouchers or the CC in file.
You can contact a CS_Agent at:

https://urlshortner.tiia.ai/xYpc_I 

or

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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