Tuesday - last edited Tuesday by computergeek541
How long does it typically take a CS agent to reply to a message?
Asked about a Sim card that does not work 2 days ago. No reply yet.
Solved! Go to Solution.
yesterday
Still waiting too. 4 days for me.
@AbbyUser1 did you receive any response from CS agent? I am still waiting.
Tuesday
I have also been waiting for 2 days. No reply whatsoever.
@LeePublic1 wrote:They are super overwhelmed by the promotion, it'll take a while to clear the backlog.If you're still having trouble, go to the chatbot and type "Support ticket".Start a Chat
They are super overwhelmed by the promotion, it'll take a while to clear the backlog.
If you're still having trouble, go to the chatbot and type "Support ticket".
Start a Chat
The customer has already opened a ticket. Opening more tickets can actually cause more backlog.
FYI They replied me like half days frequency
