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No phone service??

immyonlyfan
Great Neighbour / Super Voisin

Hey I am not receiving calls or texts. Does anyone else have this problem right now??

9 REPLIES 9

homelifegolcond
Good Citizen / Bon Citoyen

check if you pay

rliu1993
Good Citizen / Bon Citoyen

try restart phone and check the setting

shep22
Deputy Mayor / Adjoint au Maire

@immyonlyfan hi do you have do not disturb enabled accidently?

@immyonlyfan So, your account is showing ACTIVE on Self Serve?

If so, then try the other tricks the others are saying in this post.

Hope this gets you up and running again.

gblackma
Mayor / Maire

@immyonlyfan try a network reset and restart your phone if it doesn't automatically do so. Stay safe. 

Staliger
Mayor / Maire

@immyonlyfan Check your account. Is it active or suspended? If suspended, do a manual payment. Otherwise, restart your phone or use fly mode for a min.

gpixel
Mayor / Maire

@immyonlyfan

 

  •  try restarting your device
  • airplane mode enabled/disabled

immyonlyfan
Great Neighbour / Super Voisin

No, I am in the middle of my cycle.

esjliv
Mayor / Maire

Hi @immyonlyfan ,

 

Did you have an autopay that failed?

Check your self serve account.

 

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