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No data?

Julie93
Good Citizen / Bon Citoyen

I just switched to PM from rogers.

I have a S23. I've reset the networks and I've restarted my phone. As soon as I turn off my wifi I have no connection to the internet. My data is turn on in my settings. 

What am I missing? 

5 REPLIES 5

Julie93
Good Citizen / Bon Citoyen

I tried for the second time now to reset the network and restart my phone. The problem is solved now! Thanks for your suggestion!

Julie93
Good Citizen / Bon Citoyen

My service to rogers is canceled.

I have an esim so I can't test it on another phone 

Do you have service on the Rogers side? Do you have access to another phone to test the PUBLIC Mobile SIM card?

Julie93
Good Citizen / Bon Citoyen

The old sim is removed, I have reset the networks and restarted my phone. It still doesn't work.

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hTideGnow
Mayor / Maire

hi @Julie93 

make sure your old sim card is removed, or if it is an esim ,disable it

then reboot the phone and try Reset Network settings and it should work then

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